Our mission goes beyond connectivity. We’re here to serve your community.

Supporting critical infrastructure

Expanding access in rural areas  

Helping agencies modernize 

Your goals are ours—keeping people engaged, informed, and safe—and we’re committed to providing the solutions, support, and collaboration needed to make a lasting impact.

Thank you for the vital work you do and for allowing us to be a part of it.

I also want to personally thank you for your patience as we continue with migration over to new, purpose-built systems for you, our Brightspeed customers. We know there have been challenges, but you have been understanding every step of the way. 

Paul Curlee
Sr. Director of Public Sector

Brightspeed has officially been named the fastest internet provider in the U.S. by Highspeedinternet.com with an average speed of 290 Mbps, outpacing Google Fiber, Verizon, and Xfinity. This milestone is no accident—it's the result of strong leadership, smart fiber strategies, and a relentless focus on performance.

EXCLUSIVE: 1 Month FREE

Power your business with high-performance fiber—and we’ll cover the cost for one month when you choose our 1 Gig or 2 Gig plan. That’s enterprise-grade connectivity with built-in savings.

Our new Business Premium Fiber is designed for enterprises that demand more. You get all the benefits of our Business Fiber plan, in addition to:

Superfast Symmetrical Speeds perfect for next gen business operations

SLA-backed reliability written into your contract

Static IP included at no extra cost 

Priority tech support and dispatch when you need it most 

Contact your account representative to step up to premium.

As part of our ongoing Systems Transformation, Conversion 3 is scheduled for later this month and includes customers in Arkansas, Kansas, Louisiana, Missouri, North Carolina, Oklahoma, Texas, and Wisconsin. This systems transformation will migrate some services from replicated systems to new, purpose-built systems for our Brightspeed customers.

We will keep you updated as we move forward. Stay tuned!

Get inside the minds of the Brightspeed Business Technical Design Engineers (TDEs). In our new blog series, they tackle real-world challenges and share how they engineer smart, scalable solutions.

First up: Why call routing causes headaches and how our team makes it seamless with Brightspeed Voice+ with RingCentral. From simplifying complex portal configurations to assigning licenses with precision, our TDEs take out the guesswork.

Come meet the Brightspeed Business team at one of these upcoming conferences. 

Texas Digital Government Summit
July24
Austin, TX 

North Carolina Digital Government Summit 
August 14 
Raleigh, NC  

GMIS MEETS 2025
August 24-27 
Indianapolis, IN  

We want to celebrate you. Join us for a free meal from a local food truck, meet our team one-on-one, and chat about how we can better support your business.

Up Next:

• July 24 - Carlisle, PA
• September 10 - Springfield, MO
• September 24 - South Baldwin, AL