As we approach Small Business Saturday, I want to thank you for choosing Brightspeed Business as your trusted technology partner. We know small businesses like yours are foundational in our communities, and we recognize the unique challenges you face as the digital landscape evolves. From ensuring reliable connections to supporting your data needs, we provide the solutions you need to grow—both now and into the new year.

In the first edition of our newsletter, we’re excited to share updates on our fiber expansion initiative and the Brightspeed Systems Transformation. You’ll also find a featured case study and recent blog post, highlighting real-world impact and insights.

Whether you’re looking for enhanced connectivity or voice services, we’re here to support your success. We appreciate being a part of your journey and send warm holiday wishes from all of us at Brightspeed.

Jason Smith
VP, Small Business

Fast, reliable internet is such an important foundation. That’s why we’re expanding our broadband fiber network to bring enterprise-grade connectivity to more businesses. Our fiber buildout ensures you have the speed and capacity needed to support critical applications, cloud services, real-time communication, and more.

Brightspeed Business is here to power your success now and into the future.

Upgrade to 1 Gig Broadband Fiber

Transform your business with our exclusive, limited time offer – 30% discount on our high-performing 1 Gig broadband fiber plan. Enjoy reliable connectivity that keeps your business ahead, all at a fraction of the cost. Act now!

Outer Banks Pest Control, a growing business with 40–50 employees, needed to expand their operations but was limited by outdated POTS (plain old telephone service) technology. Needing a more advanced communication solution, they turned to Brightspeed Business for scalable technologies that could support their business needs.

Conversion 1, which wrapped up in October, included our customers in Georgia and Michigan that were the first to experience the migration to new, purpose-built systems. Conversion 2 and Conversion 3 are scheduled to begin in the first half of 2025 and will include customers in the remaining states that we service.

Due to this transition some customers may temporarily need to use multiple systems based on their services. We appreciate your patience as we continue to enhance our systems to better meet your business needs.

Reliable and high-performance connectivity is a fundamental requirement for businesses of all sizes. Yet, many companies continue to rely on shared internet circuits or standard broadband solutions that often fall short when it matters most. Unpredictable speeds, network congestion, and lack of guaranteed performance can result in frustrating slowdowns that disrupt operations—particularly during peak usage times. As organizations increasingly adopt cloud services, digital communication tools, and data-intensive applications, these connectivity issues can cause serious setbacks.

Brightspeed’s Dedicated Internet Access (DIA) offers a compelling alternative, providing businesses with dedicated bandwidth that ensures consistent speeds, reliable performance, and peace of mind. This blog explores the benefits of Brightspeed’s DIA solution, addresses common misconceptions, and discusses how DIA supports long-term business growth.