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Business Connect - July 2024, Wholesale issue

 
brightspeed newsletter email header

 

Wholesale: July 2024

 

 

Welcome to the 10th Edition of Brightspeed Business Connect.

 

As we continue transitioning from the freshness of spring to the warmth of summer, Brightspeed is undergoing a significant transformation of its own. We are upgrading from legacy systems to new, purpose-built technologies designed to better serve you. Our new systems will improve reliability and performance, providing more robust services.

 

This upgrade will bring enhancements to our ordering, provisioning, billing, and repair tools. Ordering will be streamlined for a faster, more efficient experience, provisioning will improve the setup and activation of services, billing will be more transparent, and repair tools will ensure quicker repairs. We understand change can be challenging to embrace, but this transition is an investment in your future connectivity. Thank you for your partnership and loyalty as we embark on this exciting journey together.

 

Andy Rodriguez
SVP, Enterprise & Wholesale Sales

 

 

Wholesale: July 2024

 

 

Welcome to the 10th Edition of Brightspeed Business Connect.

 

As we continue transitioning from the freshness of spring to the warmth of summer, Brightspeed is undergoing a significant transformation of its own. We are upgrading from legacy systems to new, purpose-built technologies designed to better serve you. Our new systems will improve reliability and performance, providing more robust services.

 

This upgrade will bring enhancements to our ordering, provisioning, billing, and repair tools. Ordering will be streamlined for a faster, more efficient experience, provisioning will improve the setup and activation of services, billing will be more transparent, and repair tools will ensure quicker repairs. We understand change can be challenging to embrace, but this transition is an investment in your future connectivity. Thank you for your partnership and loyalty as we embark on this exciting journey together.

 

Andy Rodriguez
SVP, Enterprise & Wholesale Sales

 

 

Wholesale: July 2024

 

 

Welcome to the 10th Edition of Brightspeed Business Connect.

 

As we continue transitioning from the freshness of spring to the warmth of summer, Brightspeed is undergoing a significant transformation of its own. We are upgrading from legacy systems to new, purpose-built technologies designed to better serve you. Our new systems will improve reliability and performance, providing more robust services.

 

This upgrade will bring enhancements to our ordering, provisioning, billing, and repair tools. Ordering will be streamlined for a faster, more efficient experience, provisioning will improve the setup and activation of services, billing will be more transparent, and repair tools will ensure quicker repairs. We understand change can be challenging to embrace, but this transition is an investment in your future connectivity. Thank you for your partnership and loyalty as we embark on this exciting journey together.

 

Andy Rodriguez
SVP, Enterprise & Wholesale Sales

 

 

Wholesale: Systems Transformation

 

Updates for our Phase One | Conversion One schedule

 

As we continue to strengthen Brightspeed’s foundation, it is critical for us to foster transparency, which results in trust. We will regularly keep you updated on the progress of our systems transformation and will share answers to common queries.

 

Conversion One of our customer-facing system transition will begin in October 2024, which is a change from the target date of August 2024. Conversion One involves migrating Georgia (ICSC CU01; OCN 0356) and Michigan (ICSC CT22, IB40, IB53, PC10; OCN 0702, 0671, 0705, 0689). Our Systems Transformation FAQs have been updated to reflect the most recent changes.

 

Wholesale: Systems Transformation

 

Updates for our Phase One | Conversion One schedule

 

As we continue to strengthen Brightspeed’s foundation, it is critical for us to foster transparency, which results in trust. We will regularly keep you updated on the progress of our systems transformation and will share answers to common queries.

 

Conversion One of our customer-facing system transition will begin in October 2024, which is a change from the target date of August 2024. Conversion One involves migrating Georgia (ICSC CU01; OCN 0356) and Michigan (ICSC CT22, IB40, IB53, PC10; OCN 0702, 0671, 0705, 0689). Our Systems Transformation FAQs have been updated to reflect the most recent changes.

 

Wholesale: Systems Transformation

 

Updates for our Phase One | Conversion One schedule

 

As we continue to strengthen Brightspeed’s foundation, it is critical for us to foster transparency, which results in trust. We will regularly keep you updated on the progress of our systems transformation and will share answers to common queries.

 

Conversion One of our customer-facing system transition will begin in October 2024, which is a change from the target date of August 2024. Conversion One involves migrating Georgia (ICSC CU01; OCN 0356) and Michigan (ICSC CT22, IB40, IB53, PC10; OCN 0702, 0671, 0705, 0689). Our Systems Transformation FAQs have been updated to reflect the most recent changes.

 

Your Brightspeed Next-Generation Network

 

Purpose-built Network

 

Brightspeed's network is expanding, covering 16 states and 32 markets. With our continued investment in infrastructure and technology, we are committed to providing reliable and seamless connectivity solutions.

 

The new network is open for sale in the following 17 markets:

 

• Basile, LA
• Beaufort, SC
• Dothan, AL
• Fayetteville, NC
• Gardner, KS
• Greenville, NC
• Greenwood, SC
• Hardy, AR
• Humble, TX
• Jacksonville, AR
• Jacksonville, NC
• Johnson City, TN
• Killeen, TX
• Olive Branch, MS
• Pell City, AL
• Rocky Mount, NC
• Russellville, AR

 

Over the coming months, we will be upgrading our remaining markets. Stay tuned!

 

Your Brightspeed Next-Generation Network

 

Purpose-built Network

 

Brightspeed's network is expanding, covering 16 states and 32 markets. With our continued investment in infrastructure and technology, we are committed to providing reliable and seamless connectivity solutions.

 

The new network is open for sale in the following 17 markets:

 

• Basile, LA
• Beaufort, SC
• Dothan, AL
• Fayetteville, NC
• Gardner, KS
• Greenville, NC
• Greenwood, SC
• Hardy, AR
• Humble, TX
• Jacksonville, AR
• Jacksonville, NC
• Johnson City, TN
• Killeen, TX
• Olive Branch, MS
• Pell City, AL
• Rocky Mount, NC
• Russellville, AR

 

Over the coming months, we will be upgrading our remaining markets. Stay tuned!

 

Your Brightspeed Next-Generation Network

 

Purpose-built Network

 

Brightspeed's network is expanding, covering 16 states and 32 markets. With our continued investment in infrastructure and technology, we are committed to providing reliable and seamless connectivity solutions.

 

The new network is open for sale in the following 17 markets:

 

• Basile, LA
• Beaufort, SC
• Dothan, AL
• Fayetteville, NC
• Gardner, KS
• Greenville, NC
• Greenwood, SC
• Hardy, AR
• Humble, TX
• Jacksonville, AR
• Jacksonville, NC
• Johnson City, TN
• Killeen, TX
• Olive Branch, MS
• Pell City, AL
• Rocky Mount, NC
• Russellville, AR

 

Over the coming months, we will be upgrading our remaining markets. Stay tuned!

 

Upcoming: INCOMPAS

 

The INCOMPAS Show is the premier event for the communications and technology industries. This is your chance to connect with key industry leaders, explore the latest innovations, and gain insights into emerging trends. Attending INCOMPAS will provide invaluable opportunities for networking, business growth, and staying ahead in the competitive telecom landscape.

 

October 20-22
Sheraton Denver Downtown Hotel
Denver, CO

 

Upcoming: INCOMPAS

 

The INCOMPAS Show is the premier event for the communications and technology industries. This is your chance to connect with key industry leaders, explore the latest innovations, and gain insights into emerging trends. Attending INCOMPAS will provide invaluable opportunities for networking, business growth, and staying ahead in the competitive telecom landscape.

 

October 20-22
Sheraton Denver Downtown Hotel
Denver, CO

 

Upcoming: INCOMPAS

 

The INCOMPAS Show is the premier event for the communications and technology industries. This is your chance to connect with key industry leaders, explore the latest innovations, and gain insights into emerging trends. Attending INCOMPAS will provide invaluable opportunities for networking, business growth, and staying ahead in the competitive telecom landscape.

 

October 20-22
Sheraton Denver Downtown Hotel
Denver, CO

 

We Love Local – Brightspeed Business in the Community

 

Join us for a unique opportunity to connect with Brightspeed executives and fellow customers. Enjoy a complimentary lunch from a local food truck while networking and building valuable relationships within the business community. This event is our way of expressing gratitude for your partnership and celebrating the strong connections we've built. We look forward to seeing you there!

 

July 11 - Pell City, AL
July 18 - Columbia City, IN

 

We Love Local – Brightspeed Business in the Community

 

Join us for a unique opportunity to connect with Brightspeed executives and fellow customers. Enjoy a complimentary lunch from a local food truck while networking and building valuable relationships within the business community. This event is our way of expressing gratitude for your partnership and celebrating the strong connections we've built. We look forward to seeing you there!

 

July 11 - Pell City, AL
July 18 - Columbia City, IN

 

We Love Local – Brightspeed Business in the Community

 

Join us for a unique opportunity to connect with Brightspeed executives and fellow customers. Enjoy a complimentary lunch from a local food truck while networking and building valuable relationships within the business community. This event is our way of expressing gratitude for your partnership and celebrating the strong connections we've built. We look forward to seeing you there!

 

July 11 - Pell City, AL
July 18 - Columbia City, IN

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