• Brightspeed will begin introducing the new TransUnion/Neustar Universal Order Connect (UOC) platform as a replacement for Ease-VFO and will introduce Transunion/Neustar
  Hosted Order Manager (HOM) for LNP/ESR Port Out Requests.
  

• Yes, carriers will repoint their current environment to a new API as each state (grouping of states) begins to migrate to send orders to both Neustar environments.
• For carriers currently using Neustar, you will be able to add Brightspeed as a trading partner within your existing access.
• The API User Guides and Technical Specifications have been added to the Wholesale Transformation web page on the UOC and LNP Resource pages.
• For carriers that require new access to the Neustar environment, a connectivity form will be needed to collect the necessary information to establish access. This Connectivity form has been uploaded to the UOC and LNP Resource page. Customers can proceed with completing their Connectivity forms at this time.

• The new LSR Pre-Order API is: https://genlsruocadp.neustar.com/uom/preOrder
• The new LSR Order API is: https://genlsruocadp.neustar.com/uom/order
• The new LNP Order API is: https://chsoapapi.neustar.com/axis/services/SOAPRequestHandler

• Brightspeed has established an API directory for easy access to the API information for our new systems. These documents can be found on our new resource page at www.brightspeed.com/ew/wholesale/uoc including User Guides and documents important to the transition. This resource page will continue to be updated with information specific to training, job aides, and necessary technical information.

• Yes, Brightspeed has established a new GUI interface that is now active.
• The new GUI can be accessed from our Wholesale Support page or directly at https://exchange.neustar.com/.
• To establish access credentials Brightspeed has created an access request form  at: https://uoc.Brightspeed.com.
• All customers have the ability to request GUI access at this time. 

• Yes, Brightspeed has made all user documents accessible on the UOC webpage at: https://uoc.Brightspeed.com.

• Yes, in addition to standard LSOG formatting, Brightspeed complies with the existing custom LSOG format in place today with EASE VFO.

• Connectivity forms for the API environment and User Access Request forms for the GUI Interface are now LIVE! Carriers who are not already using Neustar can proceed with submitting their forms for access to the production environment. 
• Customers in the Conversion Three states - Arkansas, Kansas, Louisiana, Missouri, North Carolina, Oklahoma, Texas, and Wisconsin -- should submit their forms to begin the set-up process.
• As customers complete their connectivity/access forms, Brightspeed is actively offering testing of the non-production environment.
• Ebonding testing for carriers who currently utilize Neustar; Brightspeed will provide instructions to add a new trading partner for testing purposes.
• Ebonding testing for carriers new to Neustar we will recieve a Connectivity form to establish login credentials for testing purposes.
• GUI testing carriers will be provided an Access Request form to establish credentials for testing purposes.

• If you have any issues with the setup, onboarding, or have questions as you proceed through the process please contact us at helpdesk.uoc@brightspeed.com and a member of our team will contact you.

• For net new Ebonding access, carriers will have to complete a Connectivity form to establish access credentials.
• Any carrier with current Neustar access will be able to add Brightspeed as a trading partner using their existing credintials.
• For GUI users, a new Access Request form will be needed to establish credentials.

• For carriers who do not currently use Neustar,  a Connectivity form will be needed to establish access credentials for the new system.
• Any carrier with current Neustar access will be able to add Brightspeed as a trading partner using their existing credentials.
• For GUI users, a new Access Request form will be needed to establish credentials.

The Brightspeed Business Rules have been published at https://uoc.Brightspeed.com.

The business rules will be consistent with the existing rules used today.

Any orders outside of Georgia, Michigan, Alabama, Illinois, Indiana, Mississippi, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, and Virginia should continue to be sent to the current ordering system.  For Conversion One and Conversion Two states, orders should be sent to Neustar, but they will be held during the Embargo periods.

Yes, you will recieve an acknowledgement.

Yes, Neustar has a pre-order tool where the customer can pull back the details related to the service.