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Your options, your choices

Learn about your options for managing your personal information that we process.

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Choosing to opt-out

You have choices about how we use your information for marketing and advertising purposes. To learn more, click an option.

If you don't want to receive email marketing, feel free to unsubscribe.

Federal rules allow phone customers to limit how we use a type of personal information called Customer Proprietary Network Information (CPNI). For more information about CPNI, click here.

Federal rules allow you to place your phone number on the National Do Not Call registry to prevent telemarketing calls to registered phone numbers. Certain states have similar laws and maintain their own registries. Brightspeed also maintains its own internal Do Not Call registry. If you do not want to receive sales calls from Brightspeed, you can ask us to place your telephone number on Brightspeed’s internal Do Not Call registry. Please allow 30 days for your request to take effect.

Privacy rights request

If we have your personal information because you're a customer or job applicant, or you have given us your personal information, use this form to submit your request.

 

If you are not a Brightspeed customer or do not have a direct relationship with Brightspeed, it’s unlikely we have your personal information.

Dad and son sitting on their couch and browsing tablet, with Brightspeed fiber internet.