You've enrolled in AutoPay, or at least you think you have. What happens next? How do you know if everything is working correctly?
If you can't figure out the problem, just contact us.
In My Brightspeed, you will see a message similar to: "You've signed up for AutoPay."
In the My Brightspeed app, your home screen will display whether or not you're enrolled in AutoPay.
On your bill, you will see: "Your account is on AutoPay" or "Thank you for using AutoPay."
If you don't see a message in My Brightspeed or on your bill, AutoPay isn't working yet and you need to keep paying your bill normally.
Sign in to My Brightspeed
Manage your account preferences and billing information online.
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