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Internet support
- Internet Performance
- Wireless (WiFi)
- Modems/routers
- Online security
- Fiber internet
- Brightspeed 4G Internet
- More internet topics
Internet performance and troubleshooting
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System Migration Notice - PPPoE/201 VLAN tagging -
Internet speed test -
Speed test results FAQs -
What internet speed do I need? -
Why is my internet slow? -
Internet or phone service not working? Check for outages -
WiFi Upgrade - How to Upgrade Internet Speed -
How To Increase Internet Speed -
Brightspeed gaming hub -
Internet For Students - Recommended Mbps For Students -
How to perform a Brightspeed line test
WiFi setup and troubleshooting
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Connect a wireless device to your network -
Enable WiFi on a laptop -
Enable WiFi on your modem -
Home network security hub -
Home WiFi security -
How to change your WiFi password -
How to set up a guest network -
How to use WPS to connect devices to WiFi -
Improving WiFi signal in your home -
Should I use 2.4 GHz or 5 GHz WiFi? -
What is a WiFi hotspot? -
What Is A Wireless Adapter: Network and WiFi Adapters -
What to do about a weak security notice -
WiFi extenders -
WiFi security types -
WiFi troubleshooting
Brightspeed modem/router setup
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Set up your modem and activate service -
Brightspeed compatible modems -
How to reboot your modem -
Modem vs. router: What’s the difference? -
Guide to the modem lights -
Upgrade or replace your modem -
How to return a Brightspeed modem -
Newest Brightspeed modems -
How do you reset a modem? -
Retired Brightspeed modems
Great news! While Brightspeed will not be offering email, we wanted to ensure previous email customers had access to their email account. Any and all support in regard to email will be handled through CenturyLink.
Fiber internet
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Account -
A Guide to FIber Installation: Order and Setup -
All about fiber internet speed -
Fiber internet equipment -
Troubleshooting your fiber connection -
Getting Started -
How Can I Get Fiber Internet Service -
How fiber internet is installed -
How fiber internet works -
How To Set Up Fiber Internet -
What is fiber internet?
Brightspeed 4G Home Internet
Brightspeed 4G Home Internet & Voice
Interested in High-Speed Internet service from Brightspeed?
Brightspeed services support
