If you see a damaged phone pole, wire, cable or pedestal, call us at 1-833-MYBRSPD to report the problem.
When you contact us, you will be asked for the following information:
Additionally, you may be asked to send us:
If you need Brightspeed equipment moved or removed, contact us and provide the following information:
Upon receiving your relocation request, a representative will contact you within five business days to further discuss your needs and any associated fees.
Check for outages and troubleshoot problems with your home phone or internet service.
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