.png){kind=icon}
What to do if you get a "Weak Security" notice when connected to WiFi
Some customers with a Brightspeed Zyxel or Actiontec modem are seeing a “Weak Security” message when they connect an iPhone or Apple iOS device to their WiFi. Here’s how to increase your security.
NOTE: Depending on your modem, your settings interface may appear slightly different from the images below.
1. Connect a device, such as a computer or tablet, to the internet through WiFi or using an Ethernet cable connected to your modem.
2. Open a web browser and type http://192.168.0.1 into the web address field.
3. Log in to the modem's settings interface (Modem GUI) using your Admin Username and Admin Password.
You can find the Admin Username and Password printed on the sticker attached to the side, back or bottom of the modem.
CAUTION! Do not remove or lose your modem sticker, which includes your default admin username and password. These preset credentials cannot be retrieved, and your modem could become unusable without them.
The modem sticker shows you TWO important sets of login credentials. How do you use each one?
SSID and key/wireless password: Used to access and connect to your WiFi network
- SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers)
- Key/Wireless Password is the password you will enter on your devices to connect securely to your network
- These default settings can also be customized in the modem settings or through the app
Admin username and admin password: Used to log in to your modem settings portal
- Access secure settings such as firmware updates, WiFi security, schedules, and more
- When connected to your home network, go to http://192.168.0.1 to access the portal (also called the GUI)
- These default settings can also be customized in the modem settings
4. Select "Wireless Setup"
For Zyxel modems:
5. Select "Wireless Security" from the menu on the left
6. Select “WPA2 - Personal” from the Security Type dropdown. Some older models may not have WPA2 as an option; if not, select "WPA - Personal" instead.
7. Select "Apply" to save your changes. You’ve upgraded your security and should no longer see a warning.
For Actiontec modems:
5. The "Basic Wireless Setup" screen should appear
6. Select “WPA2 - Personal” from the Security Type dropdown. Some older models may not have WPA2 as an option; if not, select "WPA - Personal" instead.
7. Select "Apply" to save your changes. You’ve upgraded your security and should no longer see a warning.
Top tools
Log in to access our most popular tools.
Was this page helpful?
Brightspeed services support
