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Brightspeed WiFi Protection
Note: Total Home Internet Controls is now called WiFi Protection. The name has changed, but you’ll still get the same great features you know and trust.
What is it?
WiFi Protection is a state-of-the-art network management tool to help you control and protect your home network. Control which devices get priority bandwidth, manage screen times, and track data usage, while also enjoying 24/7 proactive protection from viruses, hackers, and network intrusions. WiFi Protection includes two applications: Experience IQ and Protect IQ.
ProtectIQ and ExperienceIQ services can be added to your Brightspeed Fiber service by purchasing the WiFi Protection package. Add-on purchase is available via the My Brightspeed account management portal or by contacting customer care via chat or call at +1 (833) 692-7773.
How to set it up and use it
First set up your home Wi-Fi and the Brightspeed WiFi App and then set up WiFi Protection in the App using the instructions below.
Set up WiFi Protection
WiFi Protection can be setup by setting up the ProtectIQ and ExperienceIQ components.
Set up ProtectIQ
- Learn about enhanced cybersecurity
Set up ExperienceIQ
- Getting to know People, Places and Things
- Setting up basic parental controls
- Learn how to setup enhanced parental controls profiles
- How to setup device or application priorities
- Learn to set screen time limits
Download the Brightspeed WiFi App
For Calix u6 router users
Sign in to My Brightspeed
Manage your account preferences and billing information online.
Brightspeed services support
