Fiber internet equipment

Learn how to use your Brightspeed Fiber modem

Click on one of our state-of-the-art fiber modems you're using to learn more:

Troubleshooting and FAQs

From setup to compatibility, find the answers to your Brightspeed Fiber equipment questions.

Restarting your modem can fix some minor connection issues. Learn when and how to do it.

If you change services, you may need to return equipment to Brightspeed. Here's how to get started.

Manage your account preferences and billing information online.

Brightspeed services support