NOTE: This modem has been retired, which means it is no longer supported through Brightspeed tech support. If you are using this equipment, the information below may help you troubleshoot, but it's time to upgrade your modem! Learn how >
Features of the Zyxel Q100
WiFi supported: 2.4 GHz: 802.11 b/g/n
IP compatibility: IPv4
Works with these Brightspeed internet services:
Note: Listed speeds reflect the maximum download speed the technology can deliver on Brightspeed services. In-home speeds may differ based on router setup, devices and other factors.
Modem troubleshooting tips
Tip: If the firmware link doesn't work, try another browser (Chrome is known to have issues with this kind of link). Or, right-click the link, select "copy link address", then paste the link into a new browser tab.
The modem status area of the user interface allows you to view several options and check how your modem is running. To access the modem status menu:
1. Open a web browser and type http://192.168.0.1 into the web address field.
2. Select "Modem Status."
3. Select an option from the left sidebar.
The utilities menu gives you access to several additional tools to manage and test your modem. To access the utilities menu:
1. Open a web browser and type http://192.168.0.1 into the web address field.
2. Select "Utilities."
3. Select an option from the left sidebar.
Advanced settings give you even more control over your modem's configuration. Most of these are best for tech-savvy folks who are familiar with modems and networking. To access the advanced setup menu:
1. Open a web browser and type http://192.168.0.1 into the web address field.
2. Select "Advanced Setup."
3. Select an option from the left sidebar.
Blocking/Filtering
Broadband Settings: Allows you to change the connection parameters to your service provider. These settings should not be changed unless instructed by your ISP.
IP Addressing
QoS: Prioritizes traffic types (such as VoIP) before standard data traffic. Traffic shaping your network with QoS can increase application performance and prevent your network from becoming overloaded.
Remote Management
Routing
Security
View all Modem/Router topics
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