Secure WiFi puts you in the driver's seat of your network. Access all the features from the My Brightspeed website or app.
Important Note: Secure WiFi is available on modem models C1100, C3000A, C3000Z and C4000 leased from Brightspeed.
To access the Secure WiFi tools, sign in to your account online or in the app and then select the "Internet" service option from My Products (in the app) or from Settings on the website menu.
You can view and manage your network and internet service account settings to answer these questions and more:
Secure WiFi offers a number of ways to manage the devices connected to your network.
You can also set parental controls with your Secure WiFi.
On the Connected Devices screen, you will see a list of all devices connected to your network (including paused devices).
Click on any device to access the management options listed below.
Device management options:
This feature allows you to create and manage different groups on your network. This can be useful for a household with multiple users, each with multiple devices. For instance, say your kids each have a phone and a tablet or laptop. You can create a group for each person, or create a group for all the kids' devices. If you live with roommates, each person can have their devices grouped, or if you have multiple work-related devices, those could all be in a group. If you have multiple appliances and equipment connected to the network, you might create a group for all of them.
On the Manage Groups screen, you can see a list of all groups you've created and the number of devices in each group.
You can create a new group from this screen and you can pause all groups.
When you click on a group name from the Manage Groups screen, you will have these options:
Note: An individual device can be placed in only one group at a time.
Does your family have a no-devices-at-the-dinner-table policy? Maybe your kids are supposed to be screen-free after a certain time of day? Are you a gamer with a big tournament coming up? With Secure WiFi, you can pause devices any time you want. This can be done either from the device management menu or from the group management menu. You can pause a whole group of devices (for instance, the kids' devices, all devices except the one needed for the online game tournament, or all of your home appliances when you go on vacation) or pause individual devices as needed.
Pause options:
This feature allows you to block websites based on their content for a group of devices connected to your network. Tap on the group name from the Manage Groups screen and tap on "Block web content" to get started.
All devices in this group will have the same web content blocked.
This feature allows you to create internet access schedules for a group of devices connected to your network. Tap on the group name from the Manage Groups screen and tap on "Schedule Access Time" to get started.
Add a new schedule:
Edit an existing schedule:
Remove an existing schedule:
To learn more about how Secure WiFi works, see our FAQ page.
If you need more help with your Secure WiFi, contact us.
Curious about where anti-virus protection comes into play? What about guests? Find answers here.
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