Resetting the password for a Control Center user

As a Control Center system administrator, you can reset the Control Center password for any user in your organization. If you're not a Control Center system administrator or if you've forgotten your own password, you can retrieve your password using the Forgot username/password link on the Control Center login page.

To reset the password for a Control Center user:

1. Search for the user by doing one of the following:
   
   
   • Scroll through the list of users. If you have more than 20 users, use the arrows at the bottom of the page to navigate between pages.
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   • Start typing part of the user's first name, last name, or username in the Search field. (Control Center filters the user list as you type.)

1. On the row for the user, click Reset Password icon ().
   
   Control Center emails a temporary password to the user. When the user signs in with the temporary password, Control Center prompts the user to create a new password.