Requesting a PDF copy of an invoice
Control Center stores a current invoice and invoices from the previous 23 months. If you need to save a copy of your invoice, you can download and save it for future reference.
To request a PDF copy of an invoice:
Control Center submits your request. Depending on the type of account, Control Center starts a download for the PDF or requests the PDF for you. When the PDF is ready for you Control Center emails you to let you know. Most PDFs are available for download within a few minutes. To view the status of your request and download the requested PDF, click VIEW INVOICES.
If you don't receive an email notifying you that your PDF request is ready to print, you probably need to update your contact information or you may need to change your notification settings. (You can also track the status of your request in Control Center.) Once the PDF is ready, you can print a copy or download and save the invoice. Be sure to download and save all PDFs you want to keep. Control Center saves requested PDFs for 30 days and then deletes them.
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