Recommended Brightspeed modem
Works with these Brightspeed internet services:
Note: Listed speeds reflect the maximum download speed the technology can deliver on Brightspeed services. In-home speeds may differ based on router setup, devices and other factors.
NOTE: This router has the same specifications as the Axon C4000BG.
Works with these Brightspeed internet services:
Note: Listed speeds reflect the maximum download speed the technology can deliver on Brightspeed services. In-home speeds may differ based on router setup, devices and other factors.
NOTE: This router has the same specifications as the Axon C4000LG.
Modem troubleshooting tips
Tip: If the firmware link doesn't work, try another browser (Chrome is known to have issues with this kind of link). Or, right-click the link, select "copy link address", then paste the link into a new browser tab.
Quick setup
Manual network (WAN) setup
If instructed to do so by a technician, you may have to manually change the WAN settings on your modem. Visit the WAN setup page for step-by-step instructions on different WAN configurations, including PPPoE, IPoE and transparent bridging.
Your modem's wireless settings control the WiFi network in your home. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Click on the options below for details and step-by-step instructions.
The modem status area of the user interface allows you to view several options and check how your modem is running.
The utilities menu gives you access to several additional tools to manage and test your modem.
Advanced settings give you even more control over your modem's configuration. Most of these are best for tech-savvy folks who are familiar with modems and networking.
Setting up new service? Please note that a phone jack is required to set up Brightspeed internet service in your home. If you don't have a jack, chat with us to have one installed.
View all Modem/Router topics
WiFi 6 is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Compared to WiFi 5, it delivers:
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